From Leak Prevention to Lifetime Value

Transforming boring Insurance with engaging and smart companion

Made using AI tools

Scan QR fro live prototype

What if insurance apps were as engaging

as your favorite social media apps?

What if insurance apps

were as engaging

as your favorite

social media apps?

What if insurance apps were as engaging

as your favorite social media apps?

Digital insurance platform designed to simplify motor insurance for modern consumers.

Digital insurance platform designed to simplify motor insurance for modern consumers.

Digital insurance platform designed to simplify motor insurance for modern consumers.

73%

Time reduction in complex forms

45%

Reduction in junk calling

60%

Increases user satisfaction

This project showcases end-to-end product design thinking combined with innovative AI-powered development workflows.

Challenges

Challenges

Challenges

The Problem

Missed renewals led to policy lapses

Risk of Policy Lapse

Low engagement across the policyholder journey

Engagement Drop-off

No centralized view of actionable vehicle data

Data Fragmentation

Difficulty identifying expired documents like PUC or Fastag

No Expiry Alerts

Lack of visibility into what is covered and what is not

Lack of Documentation

Missed renewals led to policy lapses

Risk of Policy Lapse

Low engagement across the policyholder journey

Engagement Drop-off

No centralized view of actionable vehicle data

Data Fragmentation

Difficulty identifying expired documents like PUC or Fastag

No Expiry Alerts

Lack of visibility into what is covered and what is not

Lack of Documentation

The Problem

Decisions

Decisions

Decisions

Design bets

Design bets

Instant vehicle setup via RC number lookup, enabling users to auto-link insurance and compliance details with zero manual entry

Instant vehicle setup via RC number lookup, enabling users to auto-link insurance and compliance details with zero manual entry

Seamless integration into users’ insurance portfolios by auto-fetching policies from Gmail and parsing uploaded policy PDFs


Seamless integration into users’ insurance portfolios by auto-fetching policies from Gmail and parsing uploaded policy PDFs


Behavior-driven design that blends practical utilities with timely nudges to reinforce usage patterns


Behavior-driven design that blends practical utilities with timely nudges to reinforce usage patterns


Real-time policy summarization post RC sync, enabling users to immediately view coverage, expiry, and actionable next steps

Real-time policy summarization post RC sync, enabling users to immediately view coverage, expiry, and actionable next steps

Design bets

Strategic Decisions

Instant vehicle setup via RC number lookup, enabling users to auto-link insurance and compliance details with zero manual entry

Behavior-driven design that blends practical utilities with timely nudges to reinforce usage patterns


Seamless integration into users’ insurance portfolios by auto-fetching policies from Gmail and parsing uploaded policy PDFs


Real-time policy summarization post RC sync, enabling users to immediately view coverage, expiry, and actionable next steps

Nothing great is made alone

Nothing great is made alone

Akshay Borhade

Design Principal

Product Manager

Shruti Yatam

Illustrator

it’s me

Miniatures

Miniatures

Motor Club

Add Vehicle

Instantly register vehicle, this enables automatic fetching of associated insurance, challan, and compliance data.

Add Vehicle

Instantly register vehicle, this enables automatic fetching of associated insurance, challan, and compliance data.

Policy Tracker

View, manage, and track active and expired insurance policies for added vehicles

Policy Tracker

View, manage, and track active and expired insurance policies for added vehicles

Challan Updates

Monitor any traffic challans issued to the vehicle, complete with details and payment options

Challan Updates

Monitor any traffic challans issued to the vehicle, complete with details and payment options

Add Vehicle

Instantly register vehicle, this enables automatic fetching of associated insurance, challan, and compliance data.

Fastag Recharge

One-tap recharge option for Fastag linked to the registered vehicle to ensure seamless highway toll payments

PUC Reminders

Automatically track Pollution Under Control certificate status and receive timely reminders to renew before expiry.

PUC Reminders

Automatically track Pollution Under Control certificate status and receive timely reminders to renew before expiry.

Process

Process

Discovery Phase

Competitive benchmarking: CRED, Acko, Park+, HDFC Ergo

Conducted qualitative user interviews across existing and new user segments

1

Design Phase

Wireframes → Mid-fidelity → UI system → Design tokens

End-to-end journey maps, scenarios, and edge-case coverage

2

Dev handoffs

Documented component states, edge cases, and behavior guidelines

Included dev notes for interactions and scalable frontend implementation

3

1

2

3

Discovery Phase

Competitive benchmarking: CRED, Acko, Park+, HDFC Ergo

Conducted qualitative user interviews across existing and new user segments

Design Phase

Wireframes → Mid-fidelity → UI system → Design tokens

End-to-end journey maps, scenarios, and edge-case coverage

Dev handoffs

Documented component states, edge cases, and behavior guidelines

Included dev notes for interactions and scalable frontend implementation

Process

AI-Enhanced Dev Workflow

Designed the entire Motor Club in Figma, applying a consistent visual system using Tailwind-based design tokens (colors, spacing, typography).

Fed Claude AI your Figma-to-code output and prompted it to clean, optimize, and align the Tailwind classes with your token system.

Deployed early prototypes and static front-end builds directly to Vercel for rapid sharing and demoing.

Used the Cursor AI coding environment to edit, refactor, and generate component logic in real-time, based on your Figma design.

Purpose

This AI-powered workflow allowed me to design, build, test, and deliver a near-production prototype with minimal developer dependency.

Why it mattered

It accelerated decision-making for stakeholders, improved design-to-dev accuracy, and proved that a lean team can deliver complex experiences at speed with the right tools.

Designed the entire Motor Club in Figma, applying a consistent visual system using Tailwind-based design tokens (colors, spacing, typography).

Fed Claude AI your Figma-to-code output and prompted it to clean, optimize, and align the Tailwind classes with your token system.

Deployed early prototypes and static front-end builds directly to Vercel for rapid sharing and demoing.

Used the Cursor AI coding environment to edit, refactor, and generate component logic in real-time, based on your Figma design.

Metrics & Validation

User Retention

Cohort

Week of Jul 3

Week of Jul 10

Week of Jul 17

Week of Jul 24

Week of Jul 31

Week of Aug 7

Week of Aug 14

Week of Aug 21

Week of Aug 28

Week of Sep 4

Week of Sep 11

Week of Sep 18

Week of Sep 25

Initial Users

2,800

3,200

4,100

5,300

6,800

8,600

10,200

12,400

14,800

17,500

19,800

22,100

24,600

Days Active

90

83

76

69

62

55

48

41

34

27

29

13

6

Day 0

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

Day 1

85%

87%

89%

91%

92%

93%

94%

95%

96%

97%

98%

98%

99%

Day 7

77%

75%

78%

81%

83%

85%

86%

88%

90%

92%

94%

95%

Day 15

65%

68%

72%

75%

77%

79%

81%

83%

85%

87%

89%

Day 30

58%

62%

66%

69%

71%

73%

75%

77%

79%

81%

Day 60

52%

56%

60%

63%

65%

67%

69%

71%

73%

Day 90

48%

52%

58%

59%

61%

63%

65%

67%

Average Day 1 Retention : 93.4%

Average Day 90 Retention : 58.9%

Initial active users

2.8K → 24.6K

Growth Rate: 778% over 13 weeks

Day 1 Retention

85% → 99%

Improving

Day 90 Retention

48% → 67%

Strong

Average Session Duration

35,000

Peak Motor Club Sessions

90 days achievement

280K

Total Session Minutes

Motor Club (Day 90)

1,567%

Session Growth Rate

Motor Club vs Coversure

Jul3

Jul 17

Jul 31

Aug 14

Aug 28

Sep 4

Sep 18

Session Volume (90 Days after launch)

Monthly Active Users

Day 0

Day 30

Day 60

Day 90

Engagement

40% (5,000 to 7,000)

40% increase from 5K

User Retention

Cohort

Week of Jul 3

Week of Jul 10

Week of Jul 17

Week of Jul 24

Week of Jul 31

Week of Aug 7

Week of Aug 14

Week of Aug 21

Week of Aug 28

Week of Sep 4

Week of Sep 11

Week of Sep 18

Week of Sep 25

Initial Users

2,800

3,200

4,100

5,300

6,800

8,600

10,200

12,400

14,800

17,500

19,800

22,100

24,600

Days Active

90

83

76

69

62

55

48

41

34

27

29

13

6

Day 0

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

Day 1

85%

87%

89%

91%

92%

93%

94%

95%

96%

97%

98%

98%

99%

Day 7

77%

75%

78%

81%

83%

85%

86%

88%

90%

92%

94%

95%

Day 15

65%

68%

72%

75%

77%

79%

81%

83%

85%

87%

89%

Day 30

58%

62%

66%

69%

71%

73%

75%

77%

79%

81%

Day 60

52%

56%

60%

63%

65%

67%

69%

71%

73%

Day 90

48%

52%

58%

59%

61%

63%

65%

67%

Average Day 1 Retention : 93.4%

Average Day 90 Retention : 58.9%

Initial active users

2.8K → 24.6K

Growth Rate: 778% over 13 weeks

Day 1 Retention

85% → 99%

Improving

Day 90 Retention

48% → 67%

Strong

Average Session Duration

35,000

Peak Motor Club Sessions

90 days achievement

280K

Total Session Minutes

Motor Club (Day 90)

1,567%

Session Growth Rate

Motor Club vs Coversure

Jul3

Jul 17

Jul 31

Aug 14

Aug 28

Sep 4

Sep 18

Session Volume (90 Days after launch)

Monthly Active Users

Day 0

Day 30

Day 60

Day 90

Engagement

40% (5,000 to 7,000)

40% increase from 5K

Average Session Duration

Average Session Duration

35,000

35,000

Peak Motor Club Sessions

Peak Motor Club Sessions

90 days achievement

90 days achievement

280K

280K

Total Session Minutes

Total Session Minutes

Motor Club (Day 90)

Motor Club (Day 90)

1,567%

1,567%

Session Growth Rate

Session Growth Rate

Motor Club vs Coversure

Motor Club vs Coversure

Jul3

Jul3

Jul 17

Jul 17

Jul 31

Jul 31

Aug 14

Aug 14

Aug 28

Aug 28

Sep 4

Sep 4

Sep 18

Sep 18

Session Volume (90 Days after launch)

Session Volume (90 Days after launch)

Monthly Active Users

Monthly Active Users

Day 0

Day 0

Day 30

Day 30

Day 60

Day 60

Day 90

Day 90

Engagement

Engagement

40% (5,000 to 7,000)

40% (5,000 to 7,000)

40% increase from 5K

40% increase from 5K

User Retention

Cohort

Week of Jul 3

Week of Jul 10

Week of Jul 17

Week of Jul 24

Week of Jul 31

Week of Aug 7

Week of Aug 14

Week of Aug 21

Week of Aug 28

Week of Sep 4

Week of Sep 11

Week of Sep 18

Week of Sep 25

Initial Users

2,800

3,200

4,100

5,300

6,800

8,600

10,200

12,400

14,800

17,500

19,800

22,100

24,600

Days Active

90

83

76

69

62

55

48

41

34

27

29

13

6

Day 0

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

Day 1

85%

87%

89%

91%

92%

93%

94%

95%

96%

97%

98%

98%

99%

Day 7

77%

75%

78%

81%

83%

85%

86%

88%

90%

92%

94%

95%

Day 15

65%

68%

72%

75%

77%

79%

81%

83%

85%

87%

89%

Day 30

58%

62%

66%

69%

71%

73%

75%

77%

79%

81%

Day 60

52%

56%

60%

63%

65%

67%

69%

71%

73%

Day 90

48%

52%

58%

59%

61%

63%

65%

67%

Average Day 1 Retention : 93.4%

Average Day 90 Retention : 58.9%

Initial active users

2.8K → 24.6K

Growth Rate: 778% over 13 weeks

Day 1 Retention

85% → 99%

Improving

Day 90 Retention

48% → 67%

Strong

AI-Enhanced

Dev Workflow

Designed the entire Motor Club in Figma, applying a consistent visual system using Tailwind-based design tokens (colors, spacing, typography).

Deployed early prototypes and static front-end builds directly to Vercel for rapid sharing and demoing.

Fed Claude AI your Figma-to-code output and prompted it to clean, optimize, and align the Tailwind classes with your token system.

Used the Cursor AI coding environment to edit, refactor, and generate component logic in real-time, based on your Figma design.

Purpose

This AI-powered workflow allowed me to design, build, test, and deliver a near-production prototype with minimal developer dependency.

Why it mattered

It accelerated decision-making for stakeholders, improved design-to-dev accuracy, and proved that a lean team can deliver complex experiences at speed with the right tools.

Miniatures

Challan Updates

Monitor any traffic challans issued to the vehicle, complete with details and payment options

Challan Updates

Monitor any traffic challans issued to the vehicle, complete with details and payment options

Fastag Recharge

One-tap recharge option for Fastag linked to the registered vehicle to ensure seamless highway toll payments

Fastag Recharge

One-tap recharge option for Fastag linked to the registered vehicle to ensure seamless highway toll payments

PUC Reminders

Automatically track Pollution Under Control certificate status and receive timely reminders to renew before expiry.

PUC Reminders

Automatically track Pollution Under Control certificate status and receive timely reminders to renew before expiry.

Motor Club

Add Vehicle

Instantly register vehicle, this enables automatic fetching of associated insurance, challan, and compliance data.

Add Vehicle

Instantly register vehicle, this enables automatic fetching of associated insurance, challan, and compliance data.

Policy Tracker

View, manage, and track active and expired insurance policies for added vehicles

Policy Tracker

View, manage, and track active and expired insurance policies for added vehicles


From Leak Prevention to Lifetime Value

Transforming boring Insurance with engaging and smart companion

Made using AI tools

Scan QR fro live prototype

From Leak Prevention to Lifetime Value

Transforming boring Insurance with engaging and smart companion

Made using AI tools

Scan QR fro live prototype

From Leak Prevention to Lifetime Value

Transforming boring Insurance with engaging and smart companion

From Leak Prevention to Lifetime Value

Transforming boring Insurance with engaging and smart companion

Figma + Cursor + Claude